Terms & Conditions

Firstly, thank you for being part of the Kindred Souls community.

 

Please read our terms and conditions carefully. Placement of your order indicates your acceptance of these terms and conditions. Kindredsouls.com.au reserves the right to change or review these terms and conditions at any time.

 

Shipping

We aim to dispatch all orders within 24 hours of purchase. We use Australia Post Parcel Post. Delivery is estimated to be between 2-5 business days from dispatch. You can track your order with a tracking number that will be emailed to you once items have been dispatched.

 

Delivery charges: Flat rate of $9 Australia wide, free delivery on all orders over $99.00.

 

If you require Express Post shipping, pleased contact us for a quote.

 

International: Additional postage charges will apply, depending on weight and destination. Feel free to email us at kindredsouls@outlook.com.au to get an exact quote on international delivery charges.

 

Kindredsouls.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries. Please ensure you enter the correct delivery address. Kindredsouls.com.au cannot be held responsible for incorrectly entered delivery addresses. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Kindred Souls immediately.

 

Order Cancellations

If notified before goods have been dispatched, Kindredsouls.com.au can accommodate order cancellations. If items have been shipped, then please refer to our Refunds & Returns policy.

 

Marketing

By ordering or registering at kindredsouls.com.au you grant us the right to add your contact details to our database. From time to time we may contact you about special offers and new products. If you would prefer not to receive this information, you can unsubscribe via a link or contact us at kindredsouls@outlook.com.au to be removed at any time.

 

Liability

Kindredsouls.com.au is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

 

Pricing

Prices are subject to change without notice. All charges are in Australian Dollars.